Frequently Asked Questions
What can we help you find
Can’t find answers and still have specific questions? please reach out to us here: support@gowagr.com
CATEGORY: GETTING STARTED
What is Qalla by GoWagr?
Qalla by GoWagr is a prediction market that allows users to trade on the outcomes of real-world events. If your prediction is correct, you make money.
How do I create an account?
Currently, you can create an account using your Apple or Google sign-in, email address, and password. Please enter all your personal information accurately (as it appears on your bank account or identity verification documents). Then, proceed to verify your account with an OTP that will be sent to you.
Can I update or change my account registration details?
Yes you can. To change your account information, go to Account Settings from your dashboard. If you need further assistance, contact us via our support channels or by send an email to support@gowagr.com
Can I have more than one Qalla account?
No, you cannot. Having multiple accounts for Qalla puts you at risk of having all your accounts terminated or suspended.
CATEGORY: TRADING
How do I make my first trade on Qalla by GoWagr?
After depositing funds, browse the available markets, select “Yes” or "No" shares, and confirm your purchase.
Where do I find my trades?
To view your trades: Tap on ‘Qalla’ from the homepage, then select ‘Activity’. This sectio displays all your active and completed trades.
What are “Yes” and “No” shares?
“Yes” shares represent a belief that the event will happen, while “No” shares mean the opposite.
How much money do I need to start trading?
You can start with as little as the cost of one share, which depends on the market’s current price. The minimum tradable amount is $1.
Can I trade in multiple events at once?
Yes, you can trade in as many events as you want, as long as you have sufficient funds.
Can I cancel a trade after placing it?
No. Once a trade is confirmed, it cannot be canceled. However, you can sell your shares to exit the market.
How do I monitor my trades?
Use the dashboard to track the performance of your trades and view your potential profits or losses.
What happens if the event outcome matches my prediction?
You’ll receive $1 for each share you own, representing a profit based on your initial share price.
What if the event doesn’t go as predicted?
Your shares will become worthless, and you’ll lose the amount invested in those shares.
What types of events can I predict on Qalla?
You can predict outcomes in various categories like sports, politics, finance, music, crypto, entertainment, etc.
Can I trade shares before the event ends?
Yes, you can buy or sell shares at any time before the event ends.
CATEGORY: SHARES
How are share prices set on Qalla by GoWagr?
Share prices are dynamically set based on market demand and supply. When more users buy ‘Yes’ shares, the cost of ‘Yes’ shares increases, and “No” shares decrease, and vice versa.
Are share prices fixed?
No, share prices are fluid and constantly adjust based on market activity and sentiment.
Can share prices be manipulated?
Qalla by GoWagr has implemented systems to prevent market manipulation.
CATEGORY: WITHDRAWALS & DEPOSITS
How do I fund my wallet?
You can fund your wallet through Crypto (USDT) or local currency depending on your country. However, for now, we’ve enabled local currency deposits for Nigeria. Here’s how to fund your wallet; Tap on “Add cash” from your dashboard or “More” > “Wallet.” Select “Fund with USDT” to use USDT or “Fund with Nigerian Naira” to fund your account with Naira. If your deposit takes longer, please contact support.
How do I withdraw from my account?
Go to your wallet and click on "withdraw." You can withdraw to a crypto wallet or a bank account. Depending on the destination, you will be prompted to provide an account or a crypto wallet to withdraw to. Your withdrawal will be processed immediately or within 10 minutes. If you haven't received your withdrawal after a few hours, please contact support.
Can I withdraw into an account with a different name?
No, withdrawals must be made into an account that matches the first name and last name (surname) on your account.
What's the minimum deposit and withdrawal amount?
The minimum deposit and withdrawal amount is $1.
What are the fees?
The deposit fee is 1% capped at ₦500 while withdrawal is a ₦20 flat fee.
