Frequently Asked Questions

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What is GoWagr?

GoWagr helps you safely and securely make informal wagers with your friends or anyone on your opinions, events, gaming skills, or anything at all. Make customized wagers on your own terms without having to worry about fraud or the other party not fulfilling the wager commitment.

Can i use GoWagr for my gaming challenge?

You can fund your wallet with your local currency through bank transfers or with your debit or credit card. You can also fund with the stablecoin USDT through the crypto wallet address we provided when you signed up. You can get deposit crypto from any exchange (e.g. Binance, Kucoin, etc.) or from a wallet (Metamask, Phantom, etc.).

How do I fund my GoWagr wallet?

You can fund your wallet with your local currency through bank transfers or with your debit or credit card. You can also fund with the stablecoin USDT through the crypto wallet address we provided when you signed up. You can get deposit crypto from any exchange (e.g. Binance, Kucoin, etc.) or from a wallet (Metamask, Phantom, etc.).

How does GoWagr work?

1. Both parties would need to fund their wallets first
2. Participants agree on a wager amount and the terms of their gaming challenge.
3. Then they both play their games on their PS5/Xbox console or be it a mobile game.
4. Whoever wins the gaming challenge claims the win and the other party is required to approve the claim.
5. Then the total wager amount is released to the winner once approved by the losing party
6. In the case where there is a disagreement, both parties can go to dispute

Is GoWagr safe to use?

Absolutely, your funds are securely held, ensuring that your money is protected until the gaming contest is completed and the outcome is agreed upon by both parties.

Who can use GoWagr?

GoWagr is available to all gamers who wish to securely place wagers on their gaming skills against others. Users must be of legal age (18+) to participate in wagering in their respective jurisdiction.

What games are supported by GoWagr?

It is important to note that gaming challenges are not played on the GoWagr app, GoWagr only serves as a third party that simplifies and secures the transactions between players. Wagers can be placed on all kinds of games, there are no limits to the kind of gaming challenges you can use the GoWagr app for.

Can I cancel my wager?

A wager cannot be canceled once it is active, i.e. once both the other parties has accepted the wager challenge . In the case where both party are no longer interested in playing, they can mutually agree and settle the wager as a tie.

What happens if a player disconnects during a match?

If a disconnection occurs due to internet connectivity, in some situations, whoever gets disconnected loses the wager unless stated otherwise based on the wager terms. In some situations, the affected player is expected to reconnect and continue from where they stopped. If the affected player fails to reconnect, the scores from the disrupted game will be used to determine the winner of the wager.

Are there penalties for leaving a match before it ends?

Yes, quitting a match prematurely is considered a forfeiture, and an automatic loss of the wager.

After claiming a win or tie, can the other party refuse to release the stake?

They have a 24-hour window to accept the wager win or tie claim. Reminder emails and notifications are sent to remind them of the pending action. If after 24 hours, they fail to accept your win or tie claim, or take the wager to dispute, they automatically lose and you are credited.

How does GoWagr know who wins?

The app requires you or your opponent to choose the wager outcome (win or tie). The selected outcome you have chosen (win or tie) must be acknowledged or disputed by the other party. Wager stake is released upon acceptance, while contested wagers go through a dispute resolution process.

What is dispute resolution?

Dispute resolution takes place in an in-app chat group, where both parties present evidence to the admin for a final decision. Admins are professionals experienced in the category of the wager created. For example, sports wagers are handled by admins who are sports enthusiasts and professionals.

What is the expected behavior in the event of a dispute over a match outcome?

Players are expected to remain calm and present their case through dispute resolution. Evidence should be submitted promptly, and decisions made by the platform's adjudicators should be respected.

Are there restrictions on language or content in dispute resolution?

Yes, players should not use offensive, hateful, or explicit words. Players found in violation are subject to suspension depending on the severity of the infraction.

How can I contact customer support?

Our customer support can be reached via email, live chat, or via WhatsApp.


For more detailed information or if your question wasn't addressed, please send us an email at hello@gowagr.app or contact customer support directly.