Frequently Asked Questions

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Can’t find answers and still have specific questions? please reach out to us here: support@gowagr.com

What is GoWagr?

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GoWagr helps you safely and securely make informal wagers with your friends or anyone on your opinions, events, gaming skills, or anything at all. Make customized wagers on your own terms without having to worry about fraud or the other party not fulfilling the wager commitment.

How do I fund my GoWagr Wallet?

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You can fund your wallet with your local currency (Only Naira available for now, other currencies coming soon), or with the stablecoin USDT through the crypto wallet address we provided when you signed up. You can get deposit crypto from any exchange (e.g. Binance, Kucoin, etc) or from a wallet (Metamask, Phantom, etc).

What is the minimum amount I can use to create a wager?

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You can create a wager with as low as $1.

How do I invite someone to my wager?

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Once your wager has been created, you can send an invite to specific individuals by entering their unique WagrTag, or you can copy and share the invite link with the person or anyone interested in your wager.

How does the app know who wins?

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The app requires you or your opponent to choose the wager outcome (win or tie). The selected outcome you have chosen (win or tie) must be acknowledged or disputed by the other party. Wager stake is released upon acceptance, while contested wagers go through a dispute resolution process.

After claiming a win or tie, can the other party refuse to release the stake?

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They have a 24-hour window to accept the wager win or tie claim. Reminder emails and notifications are sent to remind them of the pending action. If after 24 hours, they fail to accept your win or tie claim, or take the wager to dispute, they automatically lose and you are credited.

What happens if an opponent claims the wager wins unfairly?

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Contest the wager, and take it to dispute where you present evidence based on the terms and description you have stated when creating the wager, and it will be resolved.

What is Dispute Resolution?

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Dispute resolution takes place in an in-app chat group, where both parties present evidence to the admin for a final decision. Admins are professionals experienced in the category of the wager created. For example, sports wagers are handled by admins who are sports enthusiasts and professionals.

What is the Wager Marketplace

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This is where you can also find people to enter a wager with, when you create a wager, you can post it in the marketplace, this will allow other GoWagr users to search for and find your wager, so they can decide if they want to join. You can also go through the marketplace to find wagers posted by other GoWagr users to join.

How long does a wager last?

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Wagers have no expiry, they last as long as the creators and counter decide, or as long as non of the players have claimed the prize. GoWagr is totally flexible and autonomous.

What are the fees?

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Creating and joining a wager is free. When a wager has been won, GoWagr charges a service fee of 5% and an additional fee is attracted for dispute resolution. These fees help us to keep business going and helps us to continue improving the GoWagr experience.

How long does it take for the winner to receive the funds?

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Once the result is verified, funds are typically released as soon as possible. However, in the case of a dispute, this process may take longer. Transactions may experience slight delays depending on the banks and payment partners.

Can I cancel my wager?

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Wagers can be canceled only before the game starts. Both parties must consent to the cancellation during dispute resolution. Service fees may apply for the cancellation process.

What happens if a player disconnects during a match?

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If a disconnection occurs due to network or whatnot, the affected player must attempt to reconnect as soon as possible. The match will continue according to the specific rules of the game being played. If the affected player fails to reconnect, the current game will be used to judge the winner.

Are there penalties for leaving a match before it ends?

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Yes, forfeiting a match prematurely is considered poor sportsmanship and may result in a temporary ban or forfeiture of the wager.

How are disputes handled?

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Disputes are reviewed on a case-by-case basis. Parties are encouraged to provide as much evidence as possible (e.g., gameplay footage, screenshots). Our team will evaluate the evidence and rule in favor of the rightful winner.

Are there restrictions on language or content in dispute resolution?

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Yes, players should not use offensive, hateful, or explicit words. Players found in violation are subject to suspension depending on the severity of the infraction.

What is the expected behavior in the event of a dispute over a match outcome?

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Players are expected to remain calm and present their case through the dispute resolution. Evidence should be submitted promptly, and decisions made by the platform's adjudicators should be respected.

How can I prove that I won a game?

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Proof of victory can typically be submitted through screenshots, video evidence, or through in-game reporting features that our platform can access. Specific instructions are provided for each supported game.

How can I contact customer support?

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Our customer support can be reached via email, live chat, or via WhatsApp. Details and operating hours are available on our contact page.


For more detailed information or if your question wasn't addressed, please visit our website or contact customer support directly.